Privacy and Security Information

This privacy policy sets out how "Get IEP Help LLC" uses and protects any information that you give us when you use this website.

"Get IEP Help" is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 1, 2009.

As this program is served by Headsprout, relevant excerpts from their privacy and security policies follow those of "Get IEP Help."

 

Registration Information

In order for a child to participate in the Headsprout reading programs, "Get IEP Help" follows Headsprout policy of permitting only parents or a legal guardian of that child to register for Headsprout.  During the on-line registration process, we will collect your name, mailing address, your primary email address, and phone number.  Credit card information provided online will be processed through Paypal; Paypal does not share credit card information with "Get IEP Help."  If you choose to register by phone or fax, "Get IEP Help" will securely transmit your credit card information to Paypal, which serves as our merchant account, and then promptly destroy all records of credit card information.  Paypal does not share your credit card information with "Get IEP Help," but may share other information you provide. In order to register your child or children for the Reading Programs, you will be asked to provide your child's first and last name, gender, date of birth and the relationship of the child to you.

Here is what we will do with your information:

o         Mailing Address: "Get IEP Help" may email you additional information related to this reading program, or to your child in care of you, to the mailing address that you provide.

o         Email Address: Your primary email address will serve as your login username to access the reading program. Both "Get IEP Help" and Headsprout will use the email address to send a confirmation email at registration, as well as information and updates to the Reading Programs. Headsprout will also send email notifications to you each time your child completes an episode in the Reading Programs and email your child's progress reports to you. "Get IEP Help" may use the email address as an additional means of communicating with you about the Reading Program, in particular to supply additional support if your child is not progressing as expected.  "Get IEP Help" periodically monitors each child's progress via the Headsprout internet site to provide you with additional support.  In addition, if you click on the "opt-in" buttons during registration, we may use the email address to notify you periodically about our information, or third-party information, or third-party promotional and other opportunities in accordance with the optins you chose.

o         Credit Card Information: We will use your credit card information you provide us to bill you through Paypal for each child that you register for the Reading Programs if you order by phone or fax; credit card numbers are not retained by "Get IEP Help" and are securely destroyed following billing.  All online credit card payments, including those made by phone and fax, are processed directly by Paypal.  Headsprout does not have access to credit card information of purchasers buying Headsprout through "Get IEP Help."

o         Phone Number: We will use the phone number only as an additional means of communicating with you if necessary, in particular if we cannot reach you by email and your child is not progressing as expected.  Parents ordering Headsprout through "Get IEP Help" are eligible to receive a one hour telephone reading consult at no charge from one of "Get IEP Help's" reading specialists.

o         Child's Name: "Get IEP Help" and Headsprout use a child's name for updates about your child's progress in the program.

o         Relationship to Child: This information is used for demographic profile purposes and for Headsprout to personalize your child's progress reports.

o         Child's Date of Birth and Grade Level: Performance Data of children of similar ages and grades is used so "Get IEP Help" and/or Headsprout can assess performance by age, and improve the reading program and our other services to children and parents.

o         Child's Gender: A child's gender is used to personalize the Headsprout Reading programs by using the appropriate pronoun for each child.

o         Secondary Uses: "Get IEP Help" and/or Headsprout may use Registration Information and other information in the form of aggregate, anonymous statistical information for demographic profiling and targeted advertising.

 

Other Information that "IEP Help" Collects Get

Customer's Order and Lesson History: We will maintain a record containing the details of your order and purchase, as well as when lessons are started, stopped, re-started and completed, for client services and operational purposes.  Headsprout has access to this information.

 

Information Collected From Your Child

 

Performance Data.

IEP has access to the information Headsprout collects information directly from your child, via the Internet, in the form of the clicks that your child will make when completing an episode of the Reading Programs, and where your child starts and stops. This information is referred to as "Performance Data." Performance Data is used to (1) measure your child's performance in each episode of the Headsprout Early Reading (the "Reading Programs") and to adapt the Reading Programs to his or her learning needs, (2) analyze your child's Performance Data, and provide you with periodic progress reports about your child's performance in the Reading Program, and (3) improve the Reading Program.  This information is shared with "Get IEP Help" by Headsprout; we will use it to monitor progress and contact you should your child not progress as expected.

 

Should "Get IEP Help" or Headsprout begin to collect additional information that is not Performance data, "Get IEP Help" will seek your permission prior to collecting such information from your child

 

"Get IEP Help" may aggregate your child's Performance Data along with the Performance Data of other children participating in the Reading Programs for marketing and other business related purposes. This information will be anonymous and will not identify your child.

 

Ability to Opt Out

 

"Get IEP Help" and Headsprout collect information that is required to ensure the program operates consistently and accurately, or that specifically enhances the effectiveness of the Reading Program. Therefore, all the information requested is mandatory,

 

You will have the opportunity to review and modify your Registration Information each time you log onto the Headsprout Web Site using your password.  You can also modify your Registration Information by emailing info@GetIEPHelp.com.

 

Protection Of Your Information From Loss, Misuse Or Alteration

 

The "Get IEP Help" management team reviews and updates the integrity of its websites and the security of your personal information.  We rely on Headsprout to protect the loss, misuse or alteration of information under its control. Headsprout uses Secure Sockets Layer (SSL) to encrypt information that you transmit to us over the Internet. Once it receives your transmission, Headsprout stores all information on secure servers behind a firewall. Headsprout will not receive credit card information for products sold by "Get IEP Help."  Our company processes all credit card information through Paypal.  Online payments go directly to Paypal and are protected through Paypal's privacy and security measures.  Credit card information received by "Get IEP Help" by fax or phone is promptly transmitted to Paypal and then is immediately destroyed.  "Get IEP Help" keeps only "Registration information."  For Paypal privacy and security policies, please go to https://www.paypal.com/us/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside.  Headsprout Privacy information is reprinted below.

 

In addition, only "Get IEP Help" management, the Headsprout management team and the lead engineers can access the information stored on Headsprout's servers and in databases. The Headsprout management team and engineers continuously review and update the integrity of the Headsprout Web Site and the security of the personal information shared with it;

 

"Get IEP Help" does not currently sell, trade or assign the information that it collects to any third parties. We, however, use the non-identifying information that we collect from users of Headsprout who buy through "Get IEP Help" to prepare demographic profiles and performance profiles regarding the progress of children who use the Reading Program. "Get IEP Help" may share aggregated information with advertisers, marketing professionals, or potential investors. This aggregated information will be reported as non-identifying statistics.

 

In addition, as "Get IEP Help" and Headsprout continue to develop their respective businesses, either might sell some or all of its assets. In such transactions, customer information is generally one of the transferred business assets. An acquiring company would be required to protect all information that "Get IEP Help" and/or Headsprout collect from users of the Headsprout Web Site and Reading Programs in accordance with the terms of this Privacy Policy (and Headsprout's privacy policy), as amended from time to time.

 

Sharing Information:

 

Except as stated in this Privacy Policy, "Get IEP Help" (and Headsprout) will not share your information with third parties without your express written permission, or where we believe, in good faith, that the law requires us to disclose the information.

 

Unsolicited Third-Party Promotional Emails

 

"Get IEP Help" will not send you unsolicited third-party promotional emails. You have the choice to Opt-Ins to receive "Get IEP Help" email information, offers, or promotions when you register for the program. If you click on the respective "Opt-In" buttons, we may occasionally send email messages about offers or promotions that we believe may be of special interest to you. We will not share your information with any other vendor other than Headsprout, which requires your permission to send third party emails.  If you do not wish to receive these email announcements, do not choose the "Opt-In" button when registering for your GetIEPHelp/Headsprout account. If you do "Opt-in," you can at any time later "Opt-Out" by sending "Get IEP Help" an email (info@GetIEPHelp.com) that you no longer want to receive such email offers and promotions.  Headsprout will send you email messages only with respect to this reading program.

 

 

Use Of Cookies

 

"Get IEP Help" may use cookies to anonymously monitor site traffic patterns, site usage information, and to complete your web transactions in a secure manner.  This random number may be stored in a "cookie."  A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Only "Get IEP Help" will be able to acess the cookie information; we do not save sensitive information such as usernames or passwords in cookies.  We use this tracking Information to manage and administer our Web Site. We also use cookies to store your user ID permanently; Headsprout also stores your user ID permanently.  Neither "Get IEP Help" nor Headsprout use cookies to retrieve personal information from your computer.

 

Headsprout uses cookies which allow you to remain on (and not log off) the program site; when you return, you are already logged in.  However, if you are using a shared computer such as one at a school, lab or library, or if you are using more than one computer to access the program, be sure to log off after each session. This ensures that no one can then use the same computer to access your account and also assists in using the online program in multiple locations.

 

Other Privacy-Related Information

 

Children's Online Privacy Protection Act

 

Congress has enacted a law called the Children's Online Privacy Protection Act of 1998 (COPPA) which is designed to protect children's privacy during use of the Internet. Headsprout has implemented the following practices, which are consistent with the guidelines provided by the Federal Trade Commission to date. "Get IEP Help"and Headsprout separately monitor developments in this area and update practices to comply with new developments. If you would like more information about COPPA, please go to http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/.  "Get IEP Help" follows COPPA practices for the Headsprout reading programs.

 

 

The Children's Internet Protection Act

 

The Children's Internet Protection Act (CIPA) is a federal law enacted by Congress in December 2000 to address concerns about access to offensive content over the Internet on school and library computers. CIPA imposes certain types of requirements on any school or library that receives funding support for Internet access or internal connections from the "E-rate" program – a program that makes certain technology more affordable for eligible schools and libraries. In early 2001, the Federal Communications Commission (FCC) issued rules implementing CIPA. Headsprout's reading programs are self contained and do not provide links to external resources or chat rooms. Moreover, Headsprout's reading programs do not contain any offensive or inappropriate mattter. As a result, any school or library that uses Headsprout will be fully compliant with CIPA. If you would like more information about CIPA, please go to http://www.fcc.gov/cgb/consumerfacts/cipa.html.  "Get IEP Help" follows Headsprout's adherence to CIPA guidelines in its distribution and use of Headsprout materials.

 

The Family Educational Rights and Privacy Act

 

The Family Educational Rights and Privacy Act (FERPA) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education.  FERPA gives parents certain rights with respect to their children's education records. These rights transfer to the student when he or she reaches the age of 18 or attends a school beyond the high school level.  Headsprout is fully compliant with FERPA. Specifically:

" Any sensitive online information is transmitted over secure, encrypted channels via SSL as well as other layers of encryption.  All student data are stored on secure servers utilizing encryption and firewall technology and are not publically accessible.  All student performance data is stored in a non-identifiable format.  Security audits are continuously performed to ensure data integrity.  Headsprout does not share student information with any third parties. If and when "Get IEP Help" requests student data from Headsprout, it is never shared with a third party without your express permission, "Get IEP Help" and Headsprout may share data with each other."

"Get IEP Help" is fully compliant with FERPA.  It relies on Headsprout secure servers. "Get IEP Help" does monitor individual performance data for students who buy directly through "Get IEP Help" websites in order to ensure the reading success of your student.  "Get IEP Help" does not share individual student information with any third parties.  We communicate only with you and with Headsprout.

 

If you would like more information about FERPA, please go to http://www.ed.gov/policy/gen/guid/fpco/ferpa/index.html.

 

Amendments

 

'"Get IEP Help" may change its Privacy Policies from time to time. We will notify you by email regarding any material changes to our privacy and security practices, as well as changes mandated upon it by Headsprout.. Please review all revisions to the Privacy Policy. Your continued use of the Web Site and the Reading Programs after the date "Get IEP Help" and/or Headsprout has emailed such notices will be deemed to be your agreement to the changed terms.  Relevent Headsprout privacy is reprinted below.

 

Note: Headsprout is applying for certification from TRUSTe, and BBBOnline, which are independent, non-profit organizations that seek to build users' trust and confidence in the Internet by promoting the use of fair information practices. These organizations will review Headsprout's internal practices with respect to the collection and use of data from our site to ensure that this Privacy Policy accurately reflects our practices. Once they are satisfied that Headsprout's practices conform to this Privacy Policy, they will certify the Headsprout Web Site. You can learn more about BBBOnline and TRUSTe by visiting their web sites at http://www.bbbonline.org and http://www.truste.org/.

 

 

Registration And Consent

 

Although users are able to access some areas of the "Get IEP Help" and Headspout Web Site without registering, a parent or legal guardian must register and activate a Headsprout account in order for a child to use the Reading Program. You will be asked to submit certain personal information about your child and you as described in this Privacy Policy, and to authorize "Get IEP Help" and Headsprout to use that information in a limited number of ways. By providing payment, and reviewing and submitting the Parental Consent as part of the registration process, you will have consented to "Get IEP Help" Headsprout's collection and use of certain information directly from your child over the Internet as described in this policy.:

 

Password Protection

 

During registration, you will be asked to select a password to access your account. Please keep your password confidential and do not share it with anyone else. You must use your password each time you log on to the Headsprout Web Site and to unlock each episode of the Reading Program. In addition, you will need to use your password to review and change information about your child and yourself.

 

 

Contact Us

 

If you have any questions about your privacy or security measures at "Get IEP Help", please contact:

Yael Cohen

Managing Director

Get IEP Help, LLC

4800 Osage Dr. # 30

Boulder, CO 80303

(303) 800-4118

 

Or email us at:info@GetIEPHelp.com

 

 

GET IEP HELP - TERMS OF SERVICE

How you can and cannot use our website

 

Welcome to GuaranteedReadingProgram.com, a website belonging to "Get IEP Help LLC." If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern "Guaranteed Reading Program"/"Get IEP Help LLC's" relationship with you in relation to this website.

 

The terms "Get IEP Help," "Get IEP Help LLC," "Get IEP Help Advocate," or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

 

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

 

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.  It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

 

This website contains material which is owned by or licensed to us or to Headsprout. This material includes, but is not limited to, the design, layout, look, appearance and graphics.  Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

 

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

 

Unauthorized use of this website may give to a claim for damages and/or be a criminal offense.

 

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

 

Your use of this website and any dispute arising out of such use of the website is subject to the laws of USA.

 

REVISIONS TO THIS WEBSITE TERMS OF USE WITHOUT NOTICE

 

This TERMS OF USE for "Get IEP Help LLC" and "GuaranteedReadingProgram.com" are dynamic. It will continually change. You may not assume that it remains the same and you agree to check the policy each time you visit the site for changes.  Unless, in the sole opinion of the website, this policy changes so drastically as to suggest a posted notification on the site or via email, you will receive no notification of changes to this TERMS AND CONDITIONS for "GuaranteedReadingProgram.com" or "Get IEP Help LLC;" nor, under any circumstances, does this site promise notification. Your continued use of this site always evidences your acceptance of the TERMS AND CONDITIONS for "Get IEP Help" or any modifications.

 

GUARANTEE:

Guaranteed Reading Program/Get IEP Help LLC offers two concurrent guarantees.  The first guarantee allows the user to complete up through Lesson 18; if you don't feel it is working for your child, you can receive a 100% refund with no questions asked.  The second guarantee allows the user to complete all 80 lessons and to utilize the hour consultation with our reading specialist to determine cause and possible remedies; if your child is not reading at 2^nd grade level, GuaranteedReadingProgram.com/Get IEP Help LLC will refund 100% of the purchase price.

 

LATEST UPDATE

 

The TERMS OF USE for "Get IEP Help LLC" and "GuaranteedReadingProgram.com" were last updated on: January 20, 2009.

 

WEBSITE DISCLAIMER FOR Get IEP Help LLC and Guaranteed Reading program

 

The information contained in this website is for general information purposes only. While we endeavor to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

 

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits which arise out of or in connection with the use of this website.

 

Through this website there are links to other websites which are not under the control of "Get IEP Help LLC."  We have no control over the nature, content and availability of those sites.  The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

 

Every effort is made to keep the website up and running smoothly. However, "Get IEP Help LLC" takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

 

QUESTIONS, COMMENTS, OR REPORT OF INCIDENTS

 

You may direct questions, comments or reports to:

 

info <AT> GetIEPHelp <DOT> com

 

REVISIONS TO THIS WEBSITE DISCLAIMER WITHOUT NOTICE

 

This DISCLAIMER is dynamic. It will continually change. You may not assume that it remains the same and you agree to check the policy each time you visit the site for changes. Unless, in the sole opinion of the website, this policy changes so drastically as to suggest a posted notification on the site or via email, you will receive no notification of changes to this Disclaimer nor, under any circumstances, does this site promise notification. Your continued use of this site always evidences your acceptance of the terms this DISCLAIMER or any modifications.

 

LATEST UPDATE

 

This Disclaimer and Limitation of Liability were last updated on: January 20, 2009.

 

Limitation Of Liability

Get IEP Help LLC will not be liable to you or any third party claiming through you for any damages in connection with your inability to use the service and the site or any content appearing on the site.  "Get IEP Help, LLC will not be liable to you or any third party claiming through you for any indirect, consequential, exemplary, punitive, special or incidental damages, including without limitation, damages arising from claims related to personal injury or death, loss of data, lost revenue, lost profits, loss of use or other economic advantage, change in applicable government regulations, regardless of the form of the action and regardless of whether Get IEP Help, LLC has been advised of the possibility of such damages. Notwithstanding the foregoing limitations, in no event will the total, cumulative liability of Get IEP Help LLC for damages under this Agreement exceed one hundred dollars ($100.00).

 

Copyright Notice

1. This Copyright Notice governs the use of the web page at and its associated services, web pages, domains and sub-domains, which are owned and operated by Get IEP Help LLC.  The web pages contains information and/ or software, photographs, audio and video clips, graphics, links and other material that are protected by copyright, trademark or other proprietary rights of Get IEP Help LLC or Headsprout.  You agree to comply with any additional copyright notices, information, or restrictions contained in any content available on or accessed through use of this website. If you want to use any content of for any reason you must obtain prior express written permission Get IEP Help LLC.

You may not modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the content, in whole or in part.  We are confident that you have understood your rights and obligations in concern to the use of and that you agree with the terms described above.

 

 

 

Excerpts reprinted Headsprout Privacy Information, disclaimers, and limitation on Liability, reprinted

 

Your Privacy Questions

1. What information does Headsprout collect from me and how does it use it?

Registration Information.
In order for a child to participate in the Headsprout Early Reading (the "Reading Programs"), we permit only parents or a legal guardian of that child to register at Headsprout. During the on-line registration process, we will collect your name, mailing address, email address, phone number and credit card information, including billing address. In order to register your child or children for the Reading Programs, you will be asked to provide your child's first and last name, gender, date of birth and the relationship of the child to you. We call this information "Registration Information."

How Headsprout Uses Registration Information:

o         Mailing Address: We may mail storybooks and ancillary program products to you, and to your child in care of you, to the mailing address that you provide.

o         Email Address: Your email address will serve as your login username. We will use the email address to send a confirmation email at registration, as well as information and updates to the Reading Programs. We will also send email notifications to you each time your child completes an episode in the Reading Programs and email your child's progress reports to you. We may use the email address as an additional means of communicating with you about the Reading Programs and Headsprout. In addition, if you click on the "opt-in" button during registration (to "opt-in" to receive third-party information), we may use the email address to notify you periodically about third-party information, or third-party promotional and other opportunities.

o         Credit Card Information: We will use your credit card information to bill you for each child that you register for the Reading Programs. The prices for the Reading Programs are posted on the Registration Page. If you subsequently register additional children, you may choose to charge the existing credit card or enter another credit card.

o         Phone Number: We will use the phone number as an additional means of communicating with you if necessary.

o         Child's Name: We will use a child's name to personalize updates about your child's progress in the program. In addition, we may mail program-related material to your child, care of you and at the mailing address that you provide.

o         Relationship to Child: We will use this information for demographic profile purposes and to personalize your child's progress reports.

o         Child's Date of Birth: We will use a child's age to group Performance Data of children of similar age so we can assess performance by age, and improve the reading program.

o         Child's Gender: We will use a child's gender to personalize the Headsprout Reading programs by using the appropriate pronoun for each child.

o         Secondary Uses: Headsprout may use Registration Information and other information in the form of aggregate, anonymous statistical information for demographic profiling and targeted advertising.

Other Information that Headsprout Collects

o         Customer's Order and Lesson History: We will maintain a record containing the details of your order and purchase, as well as when lessons are started, stopped, re-started and completed, for client services and operational purposes.

2. What information does Headsprout collect directly from my child?

Performance Data.
Headsprout collects information directly from your child, via the Internet, in the form of the clicks that your child will make when completing an episode of the Reading Programs. We refer to these clicks, and data on when you child starts and stops a lesson, as "Performance Data." We will use Performance Data to (1) measure your child's performance in each episode of the Headsprout Early Reading (the "Reading Programs") and to adapt the Reading Programs to his or her learning needs, (2) analyze your child's Performance Data, and provide you with periodic progress reports about your child's performance in the Reading Program, and (3) improve the Reading Program.

In the event that we ever modify the Reading Program, or any other Headsprout products and services, such that the continued use of the Reading Programs and other Headsprout products and services require the collection of information that is not Performance Data directly from your child, Headsprout will seek your authorization prior to collecting such additional information from your child.

Headsprout may aggregate your child's Performance Data with the Performance Data of other children participating in the Reading Programs for marketing and other business related purposes. Such aggregate information will be anonymous and will not identify your child.

3. Can I opt-out of providing any of the information requested?

Headsprout collects information that is required to ensure the program operates consistently and accurately, or that specifically enhances the effectiveness of the Reading Program. Therefore, all the information we request is mandatory, with the exception of certain marketing information, such as where you heard about Headsprout.

4. Can I review and modify information you collect from me?

You will have the opportunity to review and modify your Registration Information each time you log onto the Headsprout Web Site using your password.

5. How does Headsprout protect my information from loss, misuse or alteration?

Headsprout has security measures in place to protect the loss, misuse or alteration of information under our control. Headsprout uses Secure Sockets Layer (SSL) to encrypt information that you transmit to us over the Internet. Once we receive your transmission, we will store all information on secure servers behind a firewall. As a further security measure, all credit card information will be encrypted.
In addition, only the Headsprout management team and the lead engineers can access the information stored on these servers and in these databases. The Headsprout management team and engineers will continuously review and update the integrity of the Web Site and the security of your personal information.

6. Will Headsprout sell my information to third parties?

Headsprout does not currently sell, trade or assign the information that it collects to third parties, such as mailing houses, market research firms, or advertisers. We, however, may aggregate the information that we collect from users of the Web Site to prepare (1) demographic profiles and (2) performance profiles regarding the progress of children who use the Reading Program. Headsprout may share aggregated information with advertisers, marketing professionals, or potential investors. This aggregated information will be compiled and reported in the form of anonymous group statistics only.

In addition, as Headsprout continues to develop its business, it might sell some or all of its assets. In such transactions, customer information is generally one of the transferred business assets. An acquiring company would be required to protect all information that Headsprout collects from users of the Headsprout Web Site and Reading Programs in accordance with the terms of this Privacy Policy, as amended from time to time.

7. With whom might Headsprout share my information?

Except as provided in this Privacy Policy, Headsprout will not disclose the information that it obtains from you to third parties without your express written permission, or where we believe, in good faith, that the law requires us to disclose the information.

8. Will Headsprout send me unsolicited third-party promotional emails?

No, Headsprout will not send you unsolicited third-party promotional emails. You have the choice to Opt-In to receive third-party email offers and promotions when you register for the program. If you click on the "Opt-In" button, we may occasionally send email messages about third-party offers or promotions that we believe may be of special interest to you. Only Headsprout, or its partners working under confidentiality agreements, may send these direct emails to you. If you do not wish to receive these email announcements, do not choose the "Opt-In" button when registering for your Headsprout account. If you do "Opt-in," you can at any time later "Opt-Out" by changing the option in the Account Management Section to indicate you no longer want to receive such email offers and promotions.

9. Does Headsprout use cookies?

As a standard practice, Headsprout assigns a number to each user of the Web Site to anonymously monitor site traffic patterns, site usage information and complete your web transactions in a secure manner. This random number is stored in a "cookie." A cookie is a small amount of data sent to your browser from our web server and stored on your computer's hard drive, then sent back to the server by your browser each time you access the Web Site. Only Headsprout can access this cookie information and we never store sensitive information such as usernames or passwords in cookies. Cookies enable us to temporarily store information about what pages you visit on the Headsprout Web Site ("Tracking Information"). We use this Tracking Information to manage and administer our Web Site. We also use cookies to store your user ID permanently. Headsprout does not, and cannot, use cookies to retrieve personal information from your computer.

The cookie also allows Headsprout to never log you off the site; each time you return, you never have to log in again. However, if you are using a shared computer such as one at a school, lab or library, be sure to log off after each session. This ensures that no one can then use the same computer to access your account.

Other Privacy-related Information

1. Children's Online Privacy Protection Act

Congress has enacted a law called the Children's Online Privacy Protection Act of 1998 (COPPA) which is designed to protect children's privacy during use of the Internet. Headsprout has implemented the following practices, which are consistent with the guidelines provided by the Federal Trade Commission to date. Headsprout will continually monitor developments in this area and update our practices. If you would like more information about COPPA, please go to http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/.

2. The Children's Internet Protection Act

The Children's Internet Protection Act (CIPA) is a federal law enacted by Congress in December 2000 to address concerns about access to offensive content over the Internet on school and library computers. CIPA imposes certain types of requirements on any school or library that receives funding support for Internet access or internal connections from the "E-rate" program - a program that makes certain technology more affordable for eligible schools and libraries. In early 2001, the Federal Communications Commission (FCC) issued rules implementing CIPA. Headsprout's reading programs are self contained and do not provide links to external resources or chat rooms. Moreover, Headsprout's reading programs do not contain any offensive or inappropriate mattter. As a result, any school or library that uses Headsprout will be fully compliant with CIPA. If you would like more information about CIPA, please go to http://www.fcc.gov/cgb/consumerfacts/cipa.html.

3. The Family Educational Rights and Privacy Act

The Family Educational Rights and Privacy Act (FERPA) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education.

FERPA gives parents certain rights with respect to their children's education records. These rights transfer to the student when he or she reaches the age of 18 or attends a school beyond the high school level.

Headsprout is fully compliant with FERPA. Specifically:

o         Any sensitive online information is transmitted over secure, encrypted channels via SSL as well as other layers of encryption.

o         All student data are stored on secure servers utilizing encryption and firewall technology and are not publically accessible.

o         All student performance data is stored in a non-identifiable format.

o         Security audits are continuously performed to ensure data integrity.

o         Headsprout does not share student information with any third parties. If a school requests that student data should be sent to a third party, Headsprout sends the data to the school and never directly to the third party.

If you would like more information about FERPA, please go to http://www.ed.gov/policy/gen/guid/fpco/ferpa/index.html.

4. Amendments

Headsprout may amend this Privacy Policy from time to time. We will notify you by email regarding any material changes to our privacy and security practices. Please review all revisions to the Privacy Policy. Your continued use of the Web Site and the Reading Programs after the date Headsprout has emailed such notices will be deemed to be your agreement to the changed terms.

5. BBBOnLine and TRUSTe Certification

Headsprout is applying for certification from TRUSTe, and BBBOnline, which are independent, non-profit organizations that seek to build users' trust and confidence in the Internet by promoting the use of fair information practices. These organizations will review Headsprout's internal practices with respect to the collection and use of data from our site to ensure that this Privacy Policy accurately reflects our practices. Once they are satisfied that Headsprout's practices conform to this Privacy Policy, they will certify the Headsprout Web Site. You can learn more about BBBOnline and TRUSTe by visiting their web sites at http://www.bbbonline.org and http://www.truste.org/.

6. Registration and Consent

Although users are able to access some areas of the Web Site without registering, a parent or legal guardian must register and activate a Headsprout account in order for a child to use the Reading Program. You will be asked to submit certain personal information about your child and you as described in this Privacy Policy, and to authorize Headsprout to use that information in a limited number of ways. By providing your credit card number, and reviewing and submitting the Parental Consent as part of the registration process, you will have consented to Headsprout's collection and use of certain information directly from your child over the Internet as described in: What information does Headsprout collect directly from my child?

7. Password Protection

During registration, you will be asked to select a password to access your account. Please keep your password confidential and do not share it with anyone else. You must use your password each time you log on to the Headsprout Web Site and to unlock each episode of the Reading Program. In addition, you will need to use your password to review and change information about your child and you.

8. Contact Us

If you have any questions about your privacy or security measures at Headsprout, please contact our Director of Privacy:

DISCLAIMER OF WARRANTIES

Headsprout makes no, and hereby disclaim all warranties, express, implied and statutory, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, non-infringement of third party rights, compliance with Federal, State and local regulations, the accuracy, timeliness, relevance or completeness of the course contents or any other warranties regarding the service, site, content, or the quality, suitability, truth, accuracy, timeliness, relevance and completeness of any content contained on the site or included as part of the service. You acknowledge and agree that Headsprout does not warrant that access to the service and the site will be uninterrupted, error-free or without compromise or infiltration of security systems.

 

LIMITATION OF LIABILITY

Neither Headsprout will not be liable to you or any third party claiming through you for any damages in connection with your inability to use the service and the site or any content appearing on the site. In no event will Headsprout be liable to you or any third party claiming through you for any indirect, consequential, exemplary, punitive, special or incidental damages, including without limitation, damages arising from claims related to personal injury or death, loss of data, lost revenue, lost profits, loss of use or other economic advantage, change in applicable government regulations, regardless of the form of the action and regardless of whether Headsprout has been advised of the possibility of such damages. Notwithstanding the foregoing limitations, in no event will the total, cumulative liability of Headsprout for damages under this Agreement exceed one hundred dollars ($100.00).